FAQ

Lifetime guarantee

• What types of surgery include lifetime guarantee in their prices?

  NeoLASIK and NeoLASIK HD surgery during which the protective cornea lamella is created with femtosecond laser, provide excellent and stable results on a long-term basis.
  We can afford to provide lifetime guarantee for these types of surgery thanks to the quality of the results.
  The actual technique of how NeoLASIK and NeoLASIK HD surgery is made creates favourable conditions for simple additional surgery that does not stress the patient. The additional surgery is undergone by approximately 4% of the patients - especially by those with originally more serious disorders.
  Should you need to correct the dioptric condition of your eyes through another laser surgery in your life, the NeoVize Eye Clinic will provide the surgery for free at its own cost

• How shall I justify the entitlement to the guarantee after a longer period of time?

  In the case of the NeoLASIK and NeoLASIK HD surgery, you will be given a certificate guaranteeing lifetime laser care. Keep the certificate safe and submit it should you have another surgery. The entitlement to the lifetime guarantee has been carefully recorded in your medical documents. Another evidence of the entitlement to the lifetime guarantee is the receipt of payment for the surgery; the entitlement is mentioned there.

• Does the guarantee apply when the number of diopters increases due to the progression of the disorder a relatively long time after the surgery?

  Yes, it does. The guarantee does not distinguish whether the diopters have been caused by the insufficient effect of the first surgery or by the simple progression of the disorder. In NeoVize you can be certain that should you need to correct the dioptric condition of your eyes through another laser surgery in your life, the NeoVize Eye Clinic will provide the surgery for free at its own cost

• Is it better to wait with the surgery until after the childbirth?

  It is useless to wait. Enjoy the freedom and independence of your vision already today.
  If you undergo NeoLASIK or NeoLASIK HD surgery, the price of the surgery will include lifetime guarantee on free laser care.
  In NeoVize you can be certain that should you need to correct the dioptric condition of your eyes through another laser surgery in your life due to the progression of the disorder, the NeoVize Eye Clinic will provide the surgery for free at its own cost.

• Is it better to wait with the surgery until the disorder is stable?

  If you did not have any dioptres half year ago and now you have -0.5 diopter, we recommend to wait.
  However, it is useless to wait in other cases. If you undergo NeoLASIK or NeoLASIK HD surgery, you will be given lifetime guarantee in the form of free provision of laser care, whereas the guarantee is included in the price of the surgery.
  In NeoVize you can be certain that should you need to correct the dioptric condition of your eyes through another laser surgery in your life due to the progression of the disorder, the NeoVize Eye Clinic will provide the surgery for free at its own cost.